Key Responsibilities

• Provide a high level of customer service to both retail and workshop customers
• Assist customers in identifying the correct parts and accessories for their vehicle
• Manage incoming parts enquiries via phone, email, and in person
• Process parts orders, invoices, and returns accurately and efficiently
• Maintain up-to-date knowledge of parts, accessories, and promotions
• Ensure stock levels are well managed, monitored, and replenished
• Support the workshop team by supplying the correct parts in a timely manner
• Handle warranty parts returns in line with manufacturer guidelines
• Maintain a clean, organised, and safe parts department
  

Skills & Experience Required

• Minimum 2+ years’ experience as a Parts Advisor in the motor industry (franchise dealership experience preferred)
• Strong knowledge of vehicle parts, systems, and terminology
• Excellent customer service and communication skills
• Ability to work well under pressure and as part of a busy team
• Proficiency in dealer management / parts ordering systems (e.g., Kerridge, ETKA, Autoline, or similar)
• Good organisational skills with attention to detail
• Full, clean driver’s licence
  

What We Offer

• Competitive salary package, based on experience.
• Opportunity to work with a leading motor group and respected brand(s).
• Ongoing manufacturer and in-house training.
• Career development opportunities within the group.
• 22 Days Annual Leave + Public Holidays
• Sick Pay
• Life Assurance
• Employee & Family Wellness Programme
• Staff Discounts
• Company Events
• Onsite Staff Parking
  

Benefits

• Bike to work scheme
• Company events
• Employee assistance program
• Employee discount
• On-site parking
• Sick pay
  

Application question(s)

• Are you currently living In Ireland and available to attend a IN-Person interview?

Experience

• Parts Advisor: 2 years (required)

Licence/Certification

• Drivers Licence (required)

Work Location

• In person